Important: These Terms and Conditions constitute a legally binding agreement between you and BEM88. Please ensure you read and fully understand them before proceeding with registration. If you do not agree with any part, please contact our support team.
1. Introduction and Acceptance of Terms
Welcome to BEM88, an online betting platform operated under a valid and trusted international licence. These Terms and Conditions govern the relationship between BEM88 ("Platform", "we", "us") and every individual who accesses or uses the services provided through the bem88.run website and the BEM88 mobile app ("user", "you").
By accessing the bem88 website, registering a new account, or using any of our services, you explicitly acknowledge that you have read, understood, and agreed to be bound by all terms stated in this document. This agreement also covers our Privacy Policy and Responsible Gaming Policy, which form part of this overall agreement.
BEM88 reserves the right to update, modify, or replace any part of these Terms and Conditions at any time. All changes take effect immediately upon publication on the website. You are responsible for reviewing this page periodically to ensure you remain compliant with the latest version of the terms in force.
Effective date of current terms: 1 January 2026. Any continued use of the BEM88 platform after this date constitutes full acceptance of the updated terms.
2. User Eligibility
To register and use BEM88's services, you must meet the following eligibility requirements without exception:
- You are at least 18 years of age at the date of registration.
- You are an individual voluntarily using this platform for personal entertainment purposes.
- You are not on the self-exclusion list of any responsible gaming programme.
- You do not represent, act on behalf of, or collaborate with any organisation that exploits betting systems.
- You register and play using funds that are legally owned and not derived from any illegal activity.
- You have full legal capacity to enter into this binding agreement.
BEM88 reserves the right to request age and identity verification at any time. If the information provided is found to be false or inaccurate, BEM88 reserves the right to suspend or terminate the account and withhold any remaining balance pending the outcome of an investigation.
Strong Warning: Individuals under the age of 18 are strictly prohibited from registering or using the bem88 platform. Any attempt to circumvent this age restriction will result in immediate account termination and referral of information to the relevant authorities.
3. Account Registration and Management
Each user is only permitted to hold one account only on the BEM88 platform. Holding multiple accounts under the same individual is a serious violation that may result in the termination of all associated accounts and the forfeiture of existing balances.
3.1 Registration Information
During registration, you are required to provide accurate, complete, and up-to-date information. This includes your full name as per your identity card, an active email address, a valid Malaysian mobile number, and your bank details for withdrawal purposes. BEM88 will carry out a Know Your Customer (KYC) process to verify the identity of every member.
3.2 KYC Verification Process
As a platform that adheres to international standards, BEM88 carries out strict KYC procedures. Required documents may include a copy of your Malaysian identity card (both sides), a bank statement dated within the last 3 months, and proof of your current residential address. Verification is typically completed within 24 to 48 business hours.
Accounts that have not completed full KYC verification may have lower transaction limits. Once verification is complete, these limits will be updated automatically with no further action required on your part.
4. Deposits and Payment Methods
BEM88 supports a wide range of deposit methods to suit the needs of Malaysian users. All transactions are processed through secure payment channels protected with 256-bit SSL encryption.
| Payment Methods | Minimum Limit | Maximum Limit | Processing Time |
|---|---|---|---|
| Bank Transfer (FPX) | RM 20 | RM 30,000 | Instant |
| Touch 'n Go eWallet | RM 10 | RM 5,000 | Instant |
| Boost eWallet | RM 10 | RM 5,000 | Instant |
| DuitNow QR | RM 20 | RM 10,000 | Instant |
| Cryptocurrency | Equivalent to RM 50 | No limit | 10–30 minutes |
All deposits must come from a payment method registered in your own name. BEM88 does not accept third-party deposits. If a suspicious deposit is detected that does not match the account profile, BEM88 reserves the right to place a hold on processing until identity verification has been completed.
5. Withdrawals
BEM88 is committed to processing withdrawals promptly and efficiently. The standard processing period is between 1 to 3 hours for accounts that have completed full KYC verification. For accounts that have not been fully verified, processing may take up to 3 business days.
5.1 Withdrawal Requirements
- Withdrawals are only permitted to a bank account or eWallet registered in your own name.
- The minimum withdrawal limit is RM 50 per transaction.
- Deposit bonuses must meet the specified wagering (rollover) requirements before a withdrawal can be processed.
- BEM88 reserves the right to request supporting documents for withdrawals exceeding RM 10,000.
- Your first withdrawal to a new bank account may require a longer processing time for security verification purposes.
Withdrawals submitted between 12:00 midnight and 6:00 AM may be processed on the next business day. bem88 is not responsible for any delays caused by third-party banking systems or public holidays.
6. Bonuses and Promotions
BEM88 offers a variety of bonuses and promotions from time to time to reward our loyal members. Each bonus offer carries its own terms and conditions that must be met before any withdrawal is permitted. The general conditions applicable to all BEM88 bonuses are as follows:
- Each deposit bonus has a wagering (rollover) varying amounts, typically between 5x and 20x the value of the bonus received.
- Free credit bonuses are valid for 7 days from the date of credit.
- Each player is only eligible to claim each type of promotion once, unless otherwise stated.
- BEM88 reserves the right to void any bonus obtained through fraud, system abuse, or violation of terms.
- Bonuses cannot be transferred between accounts or directly converted to cash without meeting the rollover requirements.
- Combining multiple bonuses in a single wagering session may be subject to certain limits as specified in the relevant promotion terms.
BEM88 actively monitors betting activity. Any attempt to exploit bonuses through fraudulent wagering, multi-account violations, or unfair strategies will result in bonus cancellation and possible account closure without compensation.
7. General Game Rules
All games offered on the BEM88 platform — including bingo, sports betting, live casino, slots, and table games — are subject to the following general rules. Specific rules for each game category can be found on their respective pages.
| Activity | Status | Note |
|---|---|---|
| Playing with personal funds | Allowed | Subject to table limits |
| Using bonuses during gameplay | Allowed | Rollover requirement applies |
| Multiple accounts per player | Prohibited | Account will be terminated |
| Using bots or automated software | Prohibited | Serious violation |
| Sharing an account with another person | Prohibited | Identity fraud risk |
| Syndicate betting | Conditional | Contact support first |
| Wagering outcome dispute requests | Conditional | Within 24 hours only |
The outcome of all games on bem88 is final once confirmed by the system. bem88 uses a Random Number Generator (RNG) certified by independent international auditing bodies to ensure every result is fair and cannot be manipulated by any party, including the platform itself.
8. Account Security and Protection
You are fully responsible for maintaining the confidentiality of your BEM88 account login credentials, including your username, password, and two-factor authentication (2FA) code. BEM88 shall not be liable for any losses arising from your failure to safeguard your account information.
If you suspect your account has been compromised or accessed without authorisation, you must contact the BEM88 support team immediately via live chat. Prompt action is critical, as BEM88 cannot recover losses resulting from unauthorised access that was not reported within a reasonable timeframe.
For added security, BEM88 recommends enabling the two-factor authentication (2FA) feature available in your account settings. This feature adds an extra layer of protection, making your account significantly harder to compromise even if your password is exposed.
9. Account Closure and Termination
BEM88 reserves the right to suspend, restrict, or terminate any user account without prior notice under the following circumstances:
- Violation of any term stated in this document.
- Fraud, hacking, use of illegal software, or system manipulation.
- Failure to pass KYC verification or age verification.
- Money laundering or financing of illegal activities.
- Providing false or misleading information during registration.
- Disruptive, threatening, or abusive behaviour directed at BEM88 support staff.
If you wish to voluntarily close your account, please contact our support team. Valid remaining funds will be processed for withdrawal within 5 to 7 business days after all security checks are completed. Any bonuses that have not met the rollover requirements at the time of closure will not be eligible for withdrawal.
10. Platform Liability Limitations
BEM88 strives to ensure the platform operates smoothly and without interruption. However, BEM88 cannot guarantee that services will always be available free from technical disruptions, scheduled maintenance, or issues beyond our control.
BEM88 shall not be liable for any losses or damages arising from service disruptions caused by third-party infrastructure failures, cyberattacks, natural disasters, government directives, or other force majeure events. In such cases, BEM88 will endeavour to restore services as quickly as possible and will notify users through available communication channels.
11. Responsible Gaming
BEM88 places great importance on healthy and responsible gaming. We provide a range of self-control tools to help you stay within comfortable limits:
- Daily/Weekly/Monthly Deposit Limit – Set a maximum amount you can deposit within a specified period.
- Play Time Limit – Limit the amount of time you spend on the platform each day.
- Play Break – Take a short break ranging from 24 hours to 30 days without closing your account.
- Self-Exclusion – Voluntarily close your account for a period of 6 months, 1 year, or permanently.
- Reality Check – Regular reminders about the amount of time you have spent during your gaming session.
If you or someone you care about is showing signs of problem gambling, please seek professional help. BEM88 works with support organisations you can reach out to for the guidance and assistance you need. Further information is available on the Responsible Gaming ours.
12. Amendments to Terms and Conditions
BEM88 reserves the right to modify these Terms and Conditions at any time without prior notice. Changes take effect immediately once the latest version is published on the website. It is your responsibility to review this page periodically. Continued use of the BEM88 platform following any changes constitutes full acceptance of the updated terms.
If you have any questions regarding these Terms and Conditions, the BEM88 customer support team is ready to assist you via 24/7 live chat or by email at the address listed at the bottom of this website. We are committed to ensuring every user clearly and transparently understands their rights and responsibilities.